Frequently Asked Questions
Everything you need to know about your Santinni experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are Santinni garments ethically made?
Yes, we are committed to sustainable fashion. Our collections are produced in certified factories that ensure fair wages and safe working conditions for all artisans.
Can I change or cancel my order after it is placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.